Water and Sewer Rates Proposes Increases

Over the last few years, as we’ve seen regular increases in water and sewer rates, the City has also been letting you know that such increases will be continuing for the foreseeable future, due to constantly rising costs of repairing, replacing, and maintaining these critical systems. We want to outline for you this ongoing situation, and the need for the current proposal for such increases. This information and a lot more detail are online at www.redwoodcity.org/water .

We’re sure you’ll agree that no one wants to turn on their faucet and see it run dry, or experience a sewer line break in their neighborhood. And it’s important to have these systems in a condition to resist damage when the next big earthquake hits. Redwood City is constantly working to ensure these systems are up-to-date, dependable, and safe. Your water and sewer rates pay for these services, and we assure you that those rates are used only for these services.

However, there are significant and escalating costs involved with making sure the community’s water and sewer services are readily available and in good working order. When the City’s cost of providing these services goes up, the rates must be raised in order to fund those escalating costs.

In light of this, Redwood City is considering a 12% increase in water rates (about $4 per month for a typical household), and a 9% increase for residential sewer rates (about $5 per month; commensurate increases are proposed for commercial sewer accounts, based on water usage and business type). The Council will consider this proposal at a public hearing on Monday, May 7, 2012, at 7 pm at City Hall, 1017 Middlefield Road. Information on how to protest this rate proposal is online at www.redwoodcity.org/water .

You can be assured that the City staff and Council fully understand that these difficult economic times are a struggle for many people, and they share residents’ anxiety about escalating monthly bills. You may be interested to know that even with these proposed increases, Redwood City’s rates will still be at or below the average for Peninsula communities, and the community will be assured of the most dependable water and sewer services possible.

There are a number of major regional and local projects to upgrade and protect water and sewer systems, which are driving these proposed rate increases. For the sewer system, those projects include:

  • $200 million over the next ten years for Redwood City’s share of the replacement of outdated facilities at the regional sewage treatment plant
  • $100 million over the next ten years for the repair/replacement of the City’s aging sewer infrastructure

For the water system, projects include:

  • $80 million over the next 20 years for the repair, replacement, and maintenance of Redwood City’s drinking water system
  • $10 million annually over the next 30 years for Redwood City’s share of the seismic upgrade of the Hetch Hetchy water system, our community’s sole-source of drinking water (in the form of regular and significant increases in the wholesale cost of water)

A little more on the water rates: this year, the wholesale cost of water from the San Francisco Public Utilities Commission (SFPUC, owners of the Hetch Hetchy water system) will be raised by 10%. These wholesale rates have been raised annually, and often quite significantly (38% last year, for example).The City tries to “smooth out” those sharp, unpredictable increases by approving more steady, moderate increases each year — most often lower than SFPUC’s annual increase, sometime a little higher, like this year — to avoid the drastic “see-saw” range of increases imposed by that agency. This smoothing-out is done with a rate stabilization fund, reserves which come from the rates you pay, allowing the City to keep pace, over time, with the actual costs of providing a high quality, dependable water supply to the community. As a result, we’ve implemented average annual increases of about 8-10% over the last few years, instead of much higher increases matching those of the SFPUC, on a more periodic basis.

Please do go to www.redwoodcity.org/water for a lot more details on what these increases mean for a typical household or for a business, and try to attend the information meeting on April 4 to get your questions answered.

And finally, we must tell you that in the coming years Redwood City will continue to see additional rate increases proposed for both water and sewer services, in order to meet the increasing costs of providing these services. This is a challenge for you, and for the City, but it’s unavoidable and urgently needed in order to ensure our community has quality water and sewer systems.

— From the City of Redwood City

Water Plan Update Meeting

Residents are invited to participate in an important discussion about updating Redwood City’s Urban Water Management Plan (UWMP). The UWMP is the 20-year blueprint for our community’s water supply, an important visionary tool for meeting our long-term water supply objectives. It’s updated every five years, and the City is inviting the community’s ideas, opinions and suggestions as we move forward with drafting the updated plan.

The first of two UWMP workshops is Thursday, March 3rd, 6 – 8 pm at the Redwood Shores Library Community Room, 399 Marine Parkway. RSVP to (650) 780-5991 or . An additional workshop is scheduled for May, 2011.

Please join the discussion of essential water supply topics, including reliability and impacts of drought; impacts of projected demand; water conservation; water reuse; and more. Updated information and schedules for the process of developing the UWMP are available online at www.redwoodcity.org/uwmp

Redwood City Water Department Info

The supplier of all of Redwood City’s drinking water, the San Francisco Public Utilities Commission (SFPUC), has advised the City that the Peninsula’s drinking water may temporarily have a cloudy or milky-white appearance when drawn from the faucet. This is merely due to air trapped in the water — it is perfectly safe to drink and for all other uses, and all of our drinking water continues to comply with State and Federal water quality standards.

The trapped air is due to a temporarily higher flow rate of water coming from the SFPUC’s Sunol Valley Water Treatment Plant – and with that higher flow rate, very small bubbles become trapped and are carried in the water, giving it a cloudy appearance. If the water is allowed to stand for a few minutes, the cloudiness will dissipate as the air bubbles break apart. The City and the SFPUC want to assure the community that there is absolutely no cause for concern, as the water continues to meet all regulatory requirements. The water is expected to return to a normal appearance by late February, 2010.

Each winter the SFPUC shuts down a portion of the Hetch Hetchy pipeline system (the source for our water) for maintenance. During that period Redwood City’s water (as well as water for other SFPUC customers) instead comes from regional watersheds, and is treated and distributed for the duration. Once the maintenance is complete, the water will again be coming from the Hetch Hetchy system, and will return to normal appearance.

Any concerns or questions about the appearance of our water, or any questions about Redwood City’s water supply and system, can be directed to the Redwood City Water Department at (650) 780-7464, or by visiting the SFPUC’s website at www.sfwater.org.

Visit Redwood City’s award-winning website at www.redwoodcity.org for information about the City and its services, the community, recreation programs, education, City government, and local business. Subscribe to Redwood City’s electronic newsletter or other City documents at www.redwoodcity.org/egov.