(The following is a message from the Redwood City eNews)
Today, seven public health officers representing six counties uniformly issued a legal Order asking residents to stay home, a unified step to slow the spread of novel coronavirus (COVID-19) and preserve critical health care capacity across the region, effective March 17 through April 7. To read the full press release, click here. For more information from San Mateo County Health, visit their website here. To view the full Order, click here.
While this is a bold, unified action, public health officials are encouraging all of us to remain calm. Essential businesses, such as grocery stores, pharmacies, banks and government functions will continue and remain open. Members of the public can continue to take walks or go for a hike outdoors, so long social distancing is practiced.
City Essential Services
The City of Redwood City wants to reassure the community that all essential City services will continue to operate. These include, Police, Fire, public utilities (water, sewer, garbage collection), maintenance of streets and right of ways, and food distribution services in a take-out format.
Additionally, the City is focused on ensuring that our most vulnerable population continues to have resources available to them.
Veterans Memorial Senior Center: (650) 780-7270
The Veterans Memorial Senior Center will be open only for senior lunch pick-up and delivery, Monday through Friday from 11:00 a.m. to 1:00 p.m.
Fair Oaks Community Center: (650) 780-7500
The Fair Oaks Community Center will remain staffed with safety modifications for providing essential human services, including food distribution, homeless support services, safety net information and referral services, etc. All non-essential classes and programs are cancelled/postponed.
Remote City Services
Most City facilities are closed to the public. Members of the public may still contact City services remotely, as follows:
- Planning Division, including permits and plan checks and review services. Please call (650) 780-7234 or email
- Building Regulation and Code Enforcement, including permits and plan check review services. Please call (650) 780-7350 or email
- Engineering and Transportation, including permit and plan check review services. Please call (650) 780-7380 or email
- Utility Services, including residential and commercial billing customer service, Residential Services, including business license, monthly parking permits. Please call (650) 780-7210 or email
- Financial questions including accounts payable, claims, and taxes. Please call (650) 780-7070 or email
- Library customer service for general questions. Please call (650) 780-7018, extension 4 or . eBooks, eAudiobooks, streaming video content, online magazines and newspapers, and live online homework help will remain accessible 24/7 at https://www.redwoodcity.org/departments/library/downloadables
- Parks, Recreation and Community Services general information. Please visit this dedicated web page for the most up-to-date information.
- City Hall’s Customer Information Center may be reached by calling (650) 780-7000
Business Community
The City understand the impacts that are being experienced by the business community and want to be able to provide resources available for support. Redwood City is collaborating with community partners at the San Mateo County Economic Development Association (SAMCEDA) and the Redwood City San Mateo County Chamber of Commerce to share some important resources and links that can provide Assistance & Guidance for Businesses and Workers Impacted by COVID-19.
SAMCEDA, has compiled a page with links to various organizations and agencies that can provide information, support, and resources. To learn more, click here. If you have specific questions or issues, the Redwood City San Mateo County Chamber of Commerce will be happy to work directly with you to address your inquiries. Please email the Chamber at
While this is a time of uncertainly and unease, this is also a time where the Redwood City community has already come together in an extraordinary way. We are a resilient community and we are here to help each other get through this together. If you are able to, call and check on your neighbors, especially seniors or those with health conditions; send an email greeting to a friend; and stay informed by checking online resources.
Thank you again for your support and continued kindness to one another.
For more information on actions the City has taken and to obtain resources available to minimize the spread and other important information, visit www.redwoodcity.org/coronavirus or follow Redwood City online:
Redwood City Twitter
Redwood City Instagram
Redwood City Facebook
Subscribe to receive Redwood City E-News, news releases, or other documents via email
Go to www.redwoodcity.org/newsletters to subscribe