This system lets the City deliver pre-recorded emergency telephone notification messages to targeted areas or to the entire City. It’s used to notify neighbors and businesses in the event of a major fire, flood, earthquake, missing person, or other emergency.

Your home phone number is probably already in the system, but you’ll want to include your cell phone, work phone (even if out of the area), or other alternate number. Then you’re sure to be called when a CodeRED alert is activated near your home or business.

Please go online to www.redwoodcity.org/codered and update your information or add an alternate phone number. During a CodeRED alert, both the primary and alternate number will be called. This free service is available to all Redwood City addresses, as well as those outside the City limits in the North Fair Oaks, Emerald Hills, or other unincorporated areas directly adjacent to Redwood City.

This system will be critical in the event of a major disaster such as an earthquake or major flooding when quick notification of the community about emergency procedures or other emergency information is required.

The CodeRED system (www.coderedweb.com) is a geographical-based notification system, which means street addresses are required so that emergency operations staff can select which areas’ phone numbers will receive emergency notification calls. The system works for cell phones as long as they’re associated with a street address. People who have recently moved but kept the same listed or unlisted phone number will benefit by updating their address in the CodeRED database. Information in the CodeRED database remains completely private and will only be used to notify community members of critical emergency situations.